Improve the internal game management tool (Galaxy) to optimize workflows for game review, approval, and management while maintaining core functionality.
Since the release of the updates to Galaxy, the Playphone content team has been able to reduce steps (and time) to review and approve games.
Galaxy is a tool that had been built in-house at Playphone to be able to manage games that are submitted to our game store.
It was very functional, but with different features having been added on ad-hoc over the years, it had morphed into a confusing tool.
I began my exploration of Galaxy by researching how our users (internal Playphone content team) were using the product. We assembled a timeline for what the team experienced as they progressed through the game approval and game management process in Galaxy.
These discussions led to decisions to improve Galaxy in the following areas:
1) Clean up information architecture
2) Update visuals
3) Make navigation easier between sections
I aimed to ruthlessly categorize information in Galaxy by mapping out section to section relationships, sections' positions in the user work flow, and weeding out redundancies. I boiled it down to the lowest number of sections without info overlap. The result was a 10-item permanent side navigation menu (tier 1).
The information in a tier 1 section's page would be organized into tier 2 sections.
The Game Details > Status page was chosen as the first viewed page, and the focal point of the entire Galaxy experience.
Being that games are highly visual units by nature, we featured the game icon prominently in a persistent game header on every page; Previously, there were zero visual indicators of which game's information you were interacting with.
After the first release of the new Galaxy UI, we put it to the test of the Playphone content team. Their feedback led us to further tweaks:
1) The game header was expanded to quickly show game's status in the game store (whether it's Live, In Review, or something else), which countries it was involved with, and access to the game developer's page.
2) We expanded the information on the Game Details > Status page to include game file (APK) approval status and more detailed views of which countries the game was accessible in.