In 2020, I worked across broad cross functional Uber Rides and Eats teams to lead the global redesign of the offer framework — the pivotal experience when an Uber earner decides to take a delivery or ride.

This was a multifaceted effort, with considerations ranging from how earners process information to international regulatory requirements and safety. Simultaneously, we were able to significantly reduce tech and design debt, and establish a scalable model to tackle new vertical delivery into the future.